B2B Commerce

Build customized experiences with well connected B2B commerce solutions

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Overview

We live in a world where consumers switch personalities as B2B and B2C buyers. In every interaction they undertake, they look forward to a personalized customer experience, based on the data they offer. Since B2B buyers now are from the millennial world, their expectations often get overwhelmed by the B2C experiences they get. B2B commerce buyers expect businesses’ operating capabilities to be as good as their marketing material. Our B2B commerce services are focused on empowering businesses to have self-service portals just as seamless and usable as any purchasing functionality.

B2B Commerce Offerings

Integrations

We help our clients integrate their commerce platform with CRM, IVR, OMS, ERP, WMS along with 3rd party integrations and store operations.

Implementation

We help our clients in commerce platform implementation across industries for DTC, B2B , B2C, B2E, B2B2C.

Testing and Validation

We help our clients with regression and release, in-sprint agile testing, along with end to end business validation.

Advisory

We help our clients in customer journey mapping and persona creation as well as selecting the right commerce platform with our strategy, architecture and roadmap services.

Support and Maintenance

We help our clients in managed services to ensure no/low downtime, along with alerts and automation. We ensure site stability and digital commerce dashboard maintenance.