Overview

Now more than ever, people need fast, relevant answers to questions!

Not being able to find appropriate information is a typical cause of frustration for both customers and employees. For customers, poor online search results in shopping cart abandonment, and for employees, searching across many repositories leads to an adverse employee experience.

With Altudo’s Enterprise Search & Insights services, we help business get meaningful experiences, actionable recommendations, and smarter decision making across employees and customers. We directly address challenges such as:

• Diverse data scattered across disparate content sources.
• Impersonal results, missing intent and lacking intuitiveness.
• Fragmented processes and development approaches.

We power Enterprise Search and Insights through AI technologies like NLP, NLU and ML. We can also integrate it with our Digital Workplace and Content Management offerings, to provide a seamless experience to search for documents, people, blogs, knowledge articles, and more.