2021 Omnichannel Guide : A Four-Pillar Approach to Holistic Commerce Success
46% of retail executives say they’ll increase investment in Omnichannel moving forward, compared to their investment plans prior to the COVID 19 pandemic.

Omnichannel is no longer about saying that you will sell on multiple marketplaces. It is not about delivering a consistent brand experience that transcends specific channels to meet customers where they are. It helps businesses build a personal connection with customers, as well as optimize for future through channel diversification and comprehensive integration of data and systems.

The necessity of Omnichannel commerce is clear, but executing it can be a complex process for any business. With this ebook, we help businesses understand how an Omnichannel approach can help them increase conversion, as well as how they can approach it via a four-pillar strategy.

Here’s what the ebook covers :

  •   The changing commerce landscape
  •   Benefits of omnichannel investment
  •   The four pillars of omnichannel success
  •   Four takeaways for unlocking omnichannel opportunity
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