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Workshop

Elevating Healthcare Access: Smarter CX for Better Find Care Experience

Schedule a Workshop
Sitecore solutions to elevate customer experience

About the Workshop

Asana project management tool

Uncover strategies for building a seamless, patient-friendly search and booking system. Designed to enhance patient experience in healthcare, this workshop helps providers leverage effective healthcare website design to improve patient interactions and satisfaction.

In this hands-on workshop, we will:

  • Pinpoint obstacles and inefficiencies hindering patient access and satisfaction
  • How to improve the gated vs. ungated experience on healthcare sites
  • Develop a clear, actionable strategy to enhance the entire patient journey, from search to appointment
  • Employ real-time analytics to make smarter decisions that improve conversions and streamline processes
  • Establish key metrics to measure the success of the changes you implement, ensuring sustained impact

Empower your organization with a strategic, results-driven approach to transforming patient access and experience with confidence.

Asana for team workflow management

Workshop Agenda

1
Assess the effectiveness of your current Find Care system in supporting the overall patient care experience
2
Explore the impact of streamlined patient search and scheduling on operational efficiency
3
Discover data-driven strategies to optimize patient engagement and conversion rates
4
Develop a clear roadmap for implementing system improvements and enhancing user experience
5
Gain actionable insights into setting measurable KPIs for tracking success and progress
6
Define the key steps to ensure long-term impact and sustainability of optimized processes

Let's Get Started

Pre-Assessment Conversation

Workshop Agenda:

  • Assess the effectiveness of your system in enhancing the patient care journey
  • Identify key areas to streamline operations and elevate patient satisfaction
  • Harness data-driven insights to refine patient engagement and increase appointment conversions
  • Develop a targeted approach to improve user experience and make the path from search to appointment seamless
  • Implement strategies to sustain process efficiency while consistently delivering exceptional value

Please indicate your schedule preference for the workshop. Our representative will reach out for a Pre-Workshop assessment call.