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Workshop

Elevating Healthcare Access: Smarter CX for Better Find Care Experience

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Sitecore solutions to elevate customer experience

About the Workshop

Patient search and scheduling systems often struggle to deliver seamless, efficient experiences. This workshop helps healthcare organizations transform their "Find Care" process by identifying key pain points and leveraging insights to enhance patient satisfaction and operational efficiency. Streamline search and booking experience for your find care needs with Altudo’s data-driven roadmap.

Asana project management tool

Uncover strategies for building a seamless, patient-friendly search and booking system. Designed to enhance patient experience in healthcare, this workshop helps providers leverage effective healthcare website design to improve patient interactions and satisfaction.

In this hands-on workshop, we will:

  • Pinpoint obstacles and inefficiencies hindering patient access and satisfaction
  • How to improve the gated vs. ungated experience on healthcare sites
  • Develop a clear, actionable strategy to enhance the entire patient journey, from search to appointment
  • Employ real-time analytics to make smarter decisions that improve conversions and streamline processes
  • Establish key metrics to measure the success of the changes you implement, ensuring sustained impact

Empower your organization with a strategic, results-driven approach to transforming patient access and experience with confidence.

Asana for team workflow management

Workshop Agenda

1
Assess the effectiveness of your current Find Care system in supporting the overall patient care experience
2
Explore the impact of streamlined patient search and scheduling on operational efficiency
3
Discover data-driven strategies to optimize patient engagement and conversion rates
4
Develop a clear roadmap for implementing system improvements and enhancing user experience
5
Gain actionable insights into setting measurable KPIs for tracking success and progress
6
Define the key steps to ensure long-term impact and sustainability of optimized processes

Let's Get Started

Pre-Assessment Conversation

Workshop Agenda:

  • Assess the effectiveness of your system in enhancing the patient care journey
  • Identify key areas to streamline operations and elevate patient satisfaction
  • Harness data-driven insights to refine patient engagement and increase appointment conversions
  • Develop a targeted approach to improve user experience and make the path from search to appointment seamless
  • Implement strategies to sustain process efficiency while consistently delivering exceptional value

Please indicate your schedule preference for the workshop. Our representative will reach out for a Pre-Workshop assessment call.

About Altudo

We are a customer experience agency focused on delivering business value through 1:1 personalized, seamless experiences across all channels. Our services span CX strategy, websites, mobile apps, ecommerce, customer service, and data programs, serving industries like CPG, Retail, Legal, Manufacturing, Tech, Finance, and Travel.
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With a focus on Digital Strategy and Customer Experience, we create custom-fit solutions that align with our clients' unique business objectives. Partner with us to enhance business performance and drive impactful results.  

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