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Workshop

Transform CX Outcomes with Altudo Navigate

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Sitecore solutions to elevate customer experience

About the Workshop

Increase engagement

Orchestrate journeys

In this workshop, we introduce Altudo Navigate as the holistic framework for business transformation. Optionaly, we introduce Introduce the assessment framework and how it is used to reinvent an organizations objectives.


Asana project management tool

Increase engagement

Orchestrate journeys

Assess the current state of your customer experience (CX) ecosystem and align it with your business objectives.

Customer Experience Strategy is the deliberate planning and alignment of business goals, customer needs, and organizational capabilities to deliver meaningful, consistent, and personalized experiences across all touchpoints.

Through collaborative exercises, we create a draft Business Value Framework, identify opportunities for improvement, and outline a CX program using proven tools and methodologies. Participants will walk away with actionable insights and a clear vision for their CX transformation journey.

Asana for team workflow management

Workshop Agenda

Let's Get Started

Pre-Assessment Conversation

Workshop Agenda:

  • Current CX ecosystem assessment
  • Competitive analysis of your CX strategy with top 3 competitors
  • CX program vision and roadmap
  • Action plan to implement CX strategy and technology alignment

Please indicate your schedule preference for the workshop. Our representative will reach out for a Pre-Workshop assessment call.

Technologies Used

This is what we use to make it work

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With a focus on Digital Strategy and Customer Experience, we create custom-fit solutions that align with our clients' unique business objectives. Partner with us to enhance business performance and drive impactful results.  

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