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Customer Experience Management for Law Firms

Improve Client Engagement and Create Personalized Digital Experiences

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Top 3 Marketing Challenges in Law Firms

Extensible Web Toolkit
One Size Fits All’ approach ≠ Client Engagement. Lack of contextual marketing & personalized user experience.
Speed to Market
Marketers at law firms don’t have the adequate & actionable insights to optimize CX.
Multi-Tenancy
Unusually lengthy timelines for deployment of digital initiatives reduce marketers’ ability to be more responsive to client needs.
1

Derive Value from Content

Develop a market-leading website with mobile responsiveness, faceted search, and content management workflows.
2

Build a Personalization Engine

Deliver the right content to the right people at the right time, across your website, email, and other outreach channels. Enhance user experience with relevant information served up.
3

Establish Marketing Processes

Set up standard processes and workflows for marketing and content operations. Make tasks such as email marketing, social sharing, content sharing, bio management, and performance measurement easier for your team.

Vertical Focused, Tailor Made, Ready to Deploy Solutions

1

Proposal Generator

Allows law firms to use a single marketing database to create proposal in multiple formats.
2

Launch engaging websites

Allows law firms to use a single marketing database to create proposals in multiple formats
3

Reporting

Ready-to-use reporting and dashboards include - attorney dashboards, and client engagement reports.
4

Flipbook

Allows PDF documents such as publications by law firm attorneys to be viewed in the form of an eBook, on the website.
5

Email Marketing

Ready-to-deploy templates on Sitecore help trigger personalized emails, based on client/prospect behavior.
6

E-cards

eCards can be sent to multiple users at a time. With this feature, a firm can customize greeting texts, choose from multiple eCard templates, and also track bounce backs.
7

Single View of the Customer

Integrates client data from multiple marketing systems, CRM, and social marketing platforms, to help provide insights and enhance client engagement.
8

Print Module

Helps print ‘Bio Details’ of attorneys, andalso enables website users to include/exclude certain sections/pages, while printing the bios.
9

Subscription Center

Provides a website visitor the ability to control the content he/she wants to receive from the firm, such as - latest press releases, blogs, news articles, industry perspectives, and others

Our Platforms

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Publications
& Thought Leadership

EBOOK
A Performance Marketing Framework for Law firms
Learn how Performance Marketing can help law firms overcome post-pandemic challenges with a 6-step framework for digital marketing success.
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Publication
9 features that make sitecore the best fit for law firms
In the latest release Sitecore has introduced several upgrades for the Experience Platform 9. Here are the 7 best Sitecore 9 features and their capabilities.
Personalization Services
EBOOK
The Essential Law Firm Playbook
Read this eBook to find out how to easily adapt to the customers of the digital era, map the buyer journey, and learn how to create a strategic digital roadmap to create relationship.
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About Altudo

We are a customer experience agency focused on delivering business value through 1:1 personalized, seamless experiences across all channels. Our services span CX strategy, websites, mobile apps, ecommerce, customer service, and data programs, serving industries like CPG, Retail, Legal, Manufacturing, Tech, Finance, and Travel.
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222 Broadway, Suite 1862, New York, NY 10038
Locations
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With a focus on Digital Strategy and Customer Experience, we create custom-fit solutions that align with our clients' unique business objectives. Partner with us to enhance business performance and drive impactful results.  

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