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Enterprise Content Management Services

Driving next-gen enterprise content management to achieve regulatory compliance

Content trends are redefining how enterprises operate. Personalized, interactive, on-demand communication via multiple channels has become table-stakes. Next-gen content drivers such as containerization, compliance, Content as A Service (CaaS), seamless integrations, and cost and regulatory pressures are shaping the world towards a hybrid cloud model for document management.

Altudo’s Enterprise Content Management service provides the approach, services, tools, solutions, and frameworks that your business needs to keep up. We can help you accelerate your digital transformation journey into a future-ready responsive content foundation.

Enterprise Content Management Services

What Enterprise Content Management
Services Do We Offer?

Intelligent Document
Intelligent Document
Extract and organize information from complex content in any document format to automate content capture.
Document Management
Document Management
Support digital transformation with content-focused services, repositories, APIs, solutions and business processing tools.
Back-Office Process Automation
Back-Office Process Automation
Automate content-centric tasks to streamline back-office operations and improve efficiency.
Case Management
Case Management
Centralize information, processes, communication, business rules and collaboration related to a particular issue.
Records Management
Records Management
Manage and govern the lifecycle of electronic and physical records, from the time of creation or receipt to eventual disposition.

What kind of Support for
Enterprise Content Management Do We Offer?

1

Implementation and Engineering Services

  • Design & architect content platform
  • Installation, platform setup and configuration
  • Content service development using Hyland, OpenText, Veeva Vault, IBM, Newgen, etc.
  • Content validation/ testing
  • Integration Services
  • Define integration framework
  • Integration of content platform with systems such as ERP, CRM etc.
2

Advisory and Consulting Services

  • Information architecture definition
  • Content platform architecture assessment and evaluation
  • Rationalization and retirement strategy
  • Content Platform architecture and solution blueprinting
  • Health check and recommendation
3

Managed Services

  • Platform maintenance and support
  • L2/L3 application support
  • Incident management
  • Problem management
  • Platform health check and monitoring
4

Integration Services

  • Define integration framework
  • Integration of content platform with a system such as ERP, CRM, etc.
5

Migration and Transformation Services

  • Platform upgrade
  • Content platform migration strategy
  • Validation and content reconciliation

How can Enterprise Content Management Help You?

Eliminate technology silos & reduce overhead costs by 40%. It can also help you improve operational efficiency and reduce manual effort. Wondering how?

  • Content migration results in storage cost savings
  • Cognitive capture results in saving on digital mailroom, BPO, and automating business processes
  • Case management helps get effective customer experience
  • Records management helps with regulatory compliance

Enterprise Content Management also helps address governance and ensures regulatory and compliance mandates. Further, it enables you to effortlessly scale to meet new and growing content demands, and deliver seamless experience with enterprise systems.
Life Science and Healthcare

Life Science and Healthcare

  • Regulatory information management
  • R&D dossier preparation
  • Clinical trial
  • Quality document management
  • Quality and manufacturing systems
  • Commercial promotional material management
  • Member enrollment
Banking and Financial Services

Banking and Financial Services

  • Customer onboarding
  • KYC processing
  • Mortgage processing
  • Accounting servicing
  • AML and fraud detection
  • Regulatory audit
Insurance

Insurance

  • Plan/Policy recommendations
  • New business underwriting
  • Quotation and case review
  • Claim processing
  • Policy servicing
  • Member communication generation
  • Regulatory compliance
  • Digital mail room
Education and Publishing

Education and Publishing

  • Immersive and personalized learning
  • Students analytics for content
  • Content curation
  • Effortless learning by interlinking
  • Distant reading
Retail and Consumer Goods

Retail and Consumer Goods

  • Vendor invoice management
  • Contract management
  • Contact center
  • Knowledge management
Manufacturing, Energy and Utilities

Manufacturing, Energy and Utilities

  • Quality management system
  • Inbound document processing
  • Engineering document management
  • Trade compliance
  • Contact center
  • Contract management

Publications
& Thought Leadership

Workshop
Future-Proof Content With An Enterprize-Level Caas Solution
Offer relevant messaging and personalization to the customers with the power of content. Keep the customers engaged with Atomic Content Modeling and content management systems. 
Future-Proof Content With An Enterprize-Level Caas Solution image
EBOOK
Quick Guide to Recharge your Content Strategy
Find out how your business can tap into the benefits of DAM with this ebook we developed in partnership with Sitecore.
2-Cover_Your content strategy_supercharged 640 x 318px
EBOOK
3 Rs: The Bright Future of Content Strategy
3 Rs of Content Strategy - Reduce, Reuse, and Repurpose.
3 Rs: The Bright Future of Content Strategy image

About Altudo

We are a customer experience agency focused on delivering business value through 1:1 personalized, seamless experiences across all channels. Our services span CX strategy, websites, mobile apps, ecommerce, customer service, and data programs, serving industries like CPG, Retail, Legal, Manufacturing, Tech, Finance, and Travel.
WHY ALTUDO
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CONTACT US
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Office Headquarters
USA
222 Broadway, Suite 1862, New York, NY 10038
Locations
India
London
Canada
Dubai

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With a focus on Digital Strategy and Customer Experience, we create custom-fit solutions that align with our clients' unique business objectives. Partner with us to enhance business performance and drive impactful results.  

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